Congratulations to Dr Josip Car and his team at NHS Hammersmith & Fulham for their work on the QOF Plus programme, which won the Award for Primary Care and Community Based Integration at the 2010 London Health and Social Care Awards. QOF Plus was developed jointly by the eHealth Unit at the Department of Primary Care and Public Health at Imperial and NHS Hammersmith and Fulham.
QOF Plus adopts a multi-modal approach based on:
- Strong clinical leadership and shared ownership through clinical engagement and stakeholder panels
- Targeted training and support
- Innovative funding, financial and other incentives
- Rigorous concurrent evaluation which feeds into constant self-improvement of the programme
- Competitive motivation using dedicated software analysis tools to allow regular performance review, benchmarking and prediction of end-of-year performance
- Patient-level management tools to assist practices in identifying those patients that may be missing out on particular interventions
- Support for opportunistic management through the introduction of software that flags up outstanding tasks whenever a patient record is opened
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